Human Resources Director - Urbandale, Iowa
Reports To: President and CEO
Department/Location: Executive / Urbandale, IA
Salary: DOE / Exempt
Summary: As a member of the executive management team, direct and lead the Human Resources function for the company of approximately 250 employees across multiple locations, focusing on strategic HR planning, advice, and consultative services. Oversee the development, coordination, and implementation of Human Resources policies, programs, and practices in the areas of recruitment, benefits, compensation, payroll, performance management, and safety. Act as a strategic partner to management, which includes linking company strategies, coaching through organizational, regulatory, and business issues, and coaching management to create and maintain a work environment with high morale and productivity.
- Participate in strategic management and planning for the company. Provide Human Resource guidance for other executives in the company.
- Oversee the development and execution of the overall recruiting/orientation strategy and process for the company. Consult with hiring managers regarding staff planning, recruitment strategies, and selection and orientation of new employees.
- Oversee the company employee benefit programs. Ensure that all benefit plans are in compliance with all applicable laws and policy. Review the overall costs of benefit programs within the company, oversee participation in surveys, and make recommendations to executive management of the competitiveness of such programs, and where appropriate, identify cost savings that are obtainable. Manage the proper administration of benefits, including the administration of health and welfare plans, qualified retirement plan, tuition reimbursement, worker's compensation and leaves.
- Oversee the overall payroll processing for the company. Oversee the administration of the HRIS system. Manage the preparation of all reports and applications required by law to be filed with federal and state agencies.
- Develop, implement, and maintain a performance management process that develops and grows employees. Coach and provide input to managers to provide quality, timely and consistent reviews. Respond to the most complex employee relations concerns, such as disciplinary actions, sexual harassment, discrimination, and misconduct complaints in a timely manner, assessing the impact on the company. Conduct thorough and timely investigations and follow-ups for appropriate course of action to minimize legal and/or monetary risks to the company. Consult with legal counsel as appropriate.
- Oversees the company's compensation program. Develop, implement, and maintain a compensation strategy, which is linked to the overall strategy of the company. Ensure market competitiveness of all base and incentive compensation plans. Consult with managers on pay decisions, job pricing, and job descriptions. Manage the evaluation and development of job descriptions.
- Design and develop HR training programs for management and employees. Train employees on Human Resources issues and practices. Review evaluations of training courses, objectives, and accomplishments.
- Maintain current complete understanding of Federal and State laws, including case law and regulations such as Title VII of Civil Rights Act, FLSA, ADA, FMLA, and state laws. Participate in and monitor industry activities. Maintain working knowledge of competitor trends and technological advances. Plan, manage, coordinate, and effectively communicate HR policies, procedures, and programs for all employees.
- Manage the budget and other financial measures of the Human Resources Department.
- Provide direction, training, motivation and assistance to Human Resources staff as well as conduct performance reviews on a regular basis. Provide ongoing feedback and coaching for improvement. Celebrate success, and take appropriate and timely disciplinary action.
- Identify and analyze escalated problems and provide guidance to staff members for resolution. Negotiate solutions, and act as a liason with internal and external customers as necessary.
- Evaluate reports, decisions, and results of department in relation to established goals. Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department.
- Oversee facilities management to provide a safe and secure working environment and maintain compliance with Occupational Safety and Health Act (OSHA) standards. Partner with management to develop and implement safety training.
- Performs other incidental and related duties as required and assigned.
Education, Certification and/or Training Qualifications:
- •Bachelors and/or a master’s degree with an emphasis in Human Resources or related field. SPHR preferred.
- •Minimum of 8 years of broad based HR experience, five of which must be at the management level.
- •Solid foundation of multiple human resources disciplines such as performance management, employee relations, recruitment, benefits, compensation, payroll and legal compliance.
- •Strong computer skills with extensive experience with Microsoft Word, Excel, and Outlook. ADP experience preferred.
- •Detail oriented, logical, and methodological approach to problem solving.
- •Excellent communication and interpersonal skills, including the ability to objectively coach employees and management through complex, difficult, and emotional issues.
- •Must have the ability to make recommendations to efficiently resolve problems or issues by using judgment that is consistent with standards, practices, policies, procedures, regulation, or government law. Must be able to constructively challenge managers by asking questions and influencing them to confront difficult issues.
- •Ability to be responsive and persuasive at all levels of the company. Effective presentation skills.
- •Ability to perform a variety of tasks while working within deadline.
- •Detail oriented.
- •Ability to work in a professional manner with highly confidential information.
- •Ability to work long hours, including nights and weekends, with physical requirements of lifting 25 pounds, operating a keyboard for long periods of time, bending, walking, sitting and standing for extended periods of time.
- •Valid driver’s license and good driving record.