Low-income telephone assistance is available to qualifying low-income Iowans through the “Lifeline” federal telephone assistance program.
Iowans who participate in at least one of the following programs are eligible for telephone assistance: Medicaid, Food Stamps, Supplemental Security Income (SSI), Federal Housing Assistance, Low-Income Home Energy Assistance Program (LIHEAP), Temporary Assistance to Needy Families Program (TANF), National School Lunch Program (NSL).
Iowans who do not participate in one of the above programs are eligible if their income is at or below 135% of the Federal Poverty Guidelines. To apply applicants should call 1.515.258.7813 and request an application. An application is also available at the Iowa Utilities Board website at: http://www.state.ia.us/government/com/util/consumer_information/lifeline.html
Eligible subscribers may only receive low-income assistance from one wireline or wireless telephone plan in the state of Iowa, iWireless offers lifeline eligible post-pay and pay in advance unlimited 30 day calling plans for $39 plus fees and taxes. All lifeline rate programs include the following services:
• Voice grade access to the public switched network
• Free local usage
• Single party service
• Dual tone multi-frequency signaling
• Access to emergency services
• Access to operator services
• Access to inter-exchange service
• Toll limitation