iWireless is now recruiting for a Store Manager position in Muscatine!
An amazing handset lineup and upgraded 4G LTE network, along with an excellent benefit package, flexible scheduling, and competitive salary make this the best time to join Team Green at iWireless! Submit your resume today to be a part of this local Iowa company with unlimited potential!
Resumes can be sent to firstname.lastname@example.org!
Excellent sales and management skills, keen attention to detail, and ability to create effective change are all skills the qualified candidate will possess along with a drive to succeed and run a sales-focused retail location.
Basic Job Function: Responsible for the management and sales generation of retail staff and stores in assigned retail location.
Principal Duties and Responsibilities:
•Develops and implements strategies to meet and/or exceed sales goals for the assigned locations.
•Provides leadership for assigned retail stores and holds team members accountable to achieving goals. Develops Wireless Consultants to attain sales goals and provide exceptional experiences for the customers through monthly team meetings, coaching, and ongoing training.
•Creates and reviews P&L reporting for assigned location to effectively manage sales to business goals. Holds team accountable to set expectations.
•Provides direction, motivation, and conducts performance reviews on a regular basis. Provides ongoing feedback for improvement and takes appropriate disciplinary action when necessary.
•Maintains adequate staffing levels at retail locations to business trends. Continuously recruits talent to ensure turnover is filled efficiently with high performing individuals.
•Oversees and is held responsible for day-to-day operations in assigned retail stores and ensures operations are running at or above efficiency standards at each location. Works proactively to resolve any errors or inefficiencies in a timely manner.
•Demonstrates competence on industry standards, products, and services.
•Resolves all escalated customer situations in a timely manner and directly with customer.
•Maintains a high level of merchandising quality in assigned locations.
•Coordinates with Marketing, Customer Service, Warehouse, Billing, Activations, Credit, and any other relevant departments when necessary to maintain a high level of sales and service standards in assigned locations.
•Schedules and assists with monthly inventory procedures ensuring proper procedures and accurate counts are completed. Conducts operational audits to ensure compliance with standard operating procedures.
•Performs customer account audits to ensure proper set up and maintenance by Wireless Consultants.
Education, Certification and/or Training Qualifications:
•High school diploma. College degree, business or marketing preferred or equivalent experience.
•Minimum of 3 years sales experience in wireless industry.
•Minimum of 2 years retail management experience, preferably in wireless industry, with proven ability to lead, inspire, and motivate others.
•Ability to work alone with minimal supervision.
•Strong computer skills and experience with Microsoft Word, Excel, and Outlook.
•Strong organizational and time management skills.
•Strong communication skills.
•Must have a valid driver’s license with record in good-standing and reliable transportation.
•Ability to work long hours, including nights and weekends. Flexibility needed for occasional in-state travel, including overnight stays.
•Ability to work long hours, including nights and weekends, with physical requirements of lifting 50 pounds, bending, walking, sitting and standing for extended periods of time.
* Please Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Type of Employment: