Find out if iWireless is in your area

Customer Service

At iWireless you won't be treated like a number. If you have questions, you get answers — the first time around. Just ask.

The Customer Service Department is here to help with highly-trained customer service professionals whose only job is to make sure you remain completely satisfied for years to come.

Browse through the list of help topics in this section. If you still need help, feel free to call 1.888.550.4497 or dial 611 from your iWireless phone.

Customer Service hours of operation:
Monday-Friday: 8 am - 9 pm
Saturday: 8 am - 8 pm
Sunday: 9 am - 6 pm

Holiday Hours:
Thanksgiving Day: Closed
Christmas Eve: 8 am - 6 pm
Christmas Day
: Closed

NOTE: We are an Iowa based company servicing customers only in Iowa and immediately surrounding states. If you live outside Iowa you might have mistaken us for another iWireless carrier with the same name. To contact the Iowa based company. Click Here

For the other i-wireless carriers, please visit their websites listed below:

i-wireless (A Kroger Co.)

Cincinnati Bell Wireless (i-wireless)